Eliza Barry is Richey May’s Director of Process Optimization. This position was created in 2022 to respond to the firm’s rapid growth to ensure our cross-department processes are well-designed to scale, best serve clients, and improve employee experience. Eliza leverages her background in visual communication from her previous experience in marketing to help teams design processes that work and manage change with impactful diagramming techniques. She combines this with her technical expertise in database architecture from her time as a data analyst on the RM Analyze team to help teams develop processes with success metrics and reporting in mind.