Escrow administration is a critical part of the servicing lifecycle, with direct implications for borrower experience, compliance and investor expectations. For mortgage lenders working with subservicers, effective oversight includes understanding the processes and controls supporting accurate escrow analyses and timely tax and insurance disbursements.
In Episode 12 of The Subservicing Scene, Richey May’s Mignonne Davis and Jenifer Hughes discuss key areas lenders should consider as part of their oversight, including annual escrow analyses, shortage and surplus calculations, exception reporting, reconciliation and vendor oversight.
They also explore common issues identified during reviews, from untimely analyses and outdated tax information to insufficient monitoring of escrow exceptions and delays in tax or insurance payments.
Strong controls and ongoing oversight help safeguard borrower funds, support compliance and minimize financial and operational risk.
Watch Episode 12: Escrow Analysis and Disbursement for practical insights to strengthen your approach to escrow oversight.
