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Richey May Technology Solutions provides the full spectrum of transformative solutions for your business.

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Specializing in Mergers & Acquisitions, management reporting and operational improvements for you business.

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Technology Solutions

Richey May Technology Solutions provides the full spectrum of transformative solutions for your business.

Learn More

Business Advisory

Specializing in Mergers & Acquisitions, management reporting and operational improvements for you business.

Learn More

Contact Us

Richey May Headquarters
9605 S. Kingston Ct. Suite 200
Englewood, CO 80112
Directions
303-721-6232

Question or comments?  Click here to fill out our inquiry form.

Technology Solutions

 

Richey May Technology Solutions provides the full spectrum of transformative solutions for your business.

Learn More

Business Advisory

Specializing in Mergers & Acquisitions, management reporting and operational improvements for you business.

Learn More

Technology Solutions

 

Richey May Technology Solutions provides the full spectrum of transformative solutions for your business.

Learn More

Business Advisory

Specializing in Mergers & Acquisitions, management reporting and operational improvements for you business.

Learn More

Contact Us

Richey May Headquarters
9605 S. Kingston Ct. Suite 200
Englewood, CO 80112
Directions
303-721-6232

Question or comments?  Click here to fill out our inquiry form.

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Richey May Headquarters
9605 S. Kingston Ct. Suite 200
Englewood, CO 80112
Directions
303-721-6232
Mortgage

CrossCountry Mortgage: A Case Study in Combined & Customized IT Services

Articles by: Richey May, Aug 27, 2020

In 2019, CrossCountry Mortgage’s CIO left the company. At the time, she was also the acting CISO. In order to stay in compliance with industry regulations, the company needed to find a qualified security executive to fill in. In addition, the new CIO wanted to assess overall compliance, cybersecurity, IT preparedness and process gaps.

CrossCountry Mortgage was an existing client with Richey May and engaged on a number of services, including audit, tax and compliance.

CrossCountry Mortgage was looking for a partner with:

  • A high level of mortgage industry-specific knowledge, including the then-new regulations from the NY Department of Finance released in 2019.
  • High-quality IT services for mortgage from a well-staffed and credentialed team.
  • A qualified security executive who could meet the compliance CISO requirements.
  • Reliable, regular communication with a bi-weekly cadence and ad-hoc availability for critical issues.
  • Prior knowledge of their systems, including loan origination system, firewall and remote work software, etc.

The Richey May Technology Solutions team works together to provide high-quality virtual CISO services. They update the CrossCountry Mortgage IT team on a bi-weekly vCISO call to discuss current and upcoming regulations and how they may affect IT compliance.

The team also regularly communicates with the CIO to assist with ad hoc IT security needs. For example, CrossCountry Mortgage was struggling with an issue involving their anti-virus software.

“The program was forcing other critical operational programs to close. We needed to think quickly and creatively to get it shut down so the rest of the business could continue until we could fix the problem. Fortunately, we were able to work around the problem so the rest of operations wasn’t forced to grind to a halt.”

Arnel Manalo, Cybersecurity Architect, Richey May Technology Solutions

CrossCountry Mortgage is satisfied with the high level of communication and service the Richey May Technology Solutions team provides.

“Overall, we have a high level of confidence about the future. We just renewed our vCISO agreement and working with the team is a great experience. I can pretty much get ahold of someone on the team whenever I need them.”

Jerry West, SVP of Infrastructure and Technology, CrossCountry Mortgage

Download the full Case Study:


To learn more about vCISO, IT management & cybsersecurity services, contact us! Our team can design a scalable solution to fit your needs.