Business Insights
Conflict, Duplication & Discord: Is Your Tech an Obstacle?
Articles by: Richey May, Jan 21, 2020
Conflict, duplication and discord in your company can come from many sources, but leaders can control factors that make technology one of them. Chances are, there is at least one wildly unpopular system or software program being used in your company. If there is, you can probably name it right now. While developing your year–end address to employees, you may have debated whether to mention it. Admitting you know about the problem can make employees feel heard, but without a clear plan to replace the program or implement a major fix, it likely would just increase the frustration among employees.
Without being an expert in the particular piece of technology and the roles of everyone involved who depends on it, it can feel impossible to embark on the task of replacing the system. Further, it may seem like replacing the system is the only solution without internal expertise in process automation or system interdependence. While the inconvenience to employees is a serious concern, major disruption from factors causing conflict, duplication and discord to the business as a whole is an even more serious concern.
Don’t let another year go by on this merry-go-round of paralyzed indecision. Our expert systems selection team has worked with everyone from major enterprise companies to small mortgage lenders. We have solved technology challenges for leaders, while remaining focused on a high standard of communication and customer support, and a commitment to building value. Whether it’s your loan origination system, point of sale solution, general ledger, or a CRM system, or anything in between,minimizing disruption is a top priority and our plans are based on your needs. It’s possible that you may not need a full system replacement and some simple process automation or a slight augmentation using an API would reduce the burden on employees greatly.
In conjunction with a deep analysis of your systems, we implement the industry’s leading BI tools so you can find more opportunities for operational efficiency. Most tools only focus on the production side of your business, but great leaders know that insight into all departments can lead to a competitive advantage. Crucially, these teams work together because it’s important to ensure that all systems introduced into your organization have thorough and accurate reporting so you have access to the insights you need to run your business every day.
Don’t spend another year with systems that don’t communicate, waste valuable time and inhibit your competitive advantage.